5

The pricing is fair including labor charges. I have used them for years and will continue to do so, they provide awesome service!

5

They do excellent work here. The mechanics are nice and the office staff are friendly. I would definitely recommend them to my friends and family.

5

Craigen's Garage LLC has serviced my 1997' Chevy Lumina for the past 15 years. I go there on a regular basis to get my oil changed. I enjoy going there because of the quality work I receive on my car. I'm always satisfied.

5

I am very glad this shop is in Hernando. Their mechanics are great and always do top quality work. I highly recommend.

5

Craigen's is an essential part of our community. They are a fair and honest source for mechanical repairs. I highly recommend them!

5

Craigen's is an awesome place to get work done. I feel good knowing they are right around the corner from my house in case I ever need them.

5

I think Craigen's is a great place to get automotive work done. Once I had to call him after hours and it was actually pleasant. Mr. Craigen came and picked my truck up himself and had a really nice conversation with me. Great customer service.

1

I don't even know how to start this review. First off, I won't be back. I dropped my Kia off a week ago. A couple of days after I left it with these guys, I found one of the fly traps I had bought had been torn open and looked as if the powder bait had been thrown around my back seats. If anyone has any clue what that smells like you would understand my gripe. To those that have never smelled that kind of fly trap, I would describe it as rotten garbage with a heavy fishy odor. That's what my car smells like and in this heat... Oh yeah. So today I went to check on my car, to find my window rolled all the way down. Did anyone see the weather yesterday or last night? The driver seat is soaked completely through, all of the dashboard is wet. There's standing water in the door cubbies, the car is full of mosquitoes, and that fly bait smell is really driving the flies mad. Really, Craigen's? What did I ever do to you but try to bring you business and give you money? Now I'm sitting next to my car with jumper cables because not only was my window down, but the door was left ajar also and the battery is dead. As long as my car was there I never received a call to touch base with the status of the repairs. I was only told yesterday to leave it there for a few more days. This has been a disappointing and stressful experience.

Angelina, We first off want to thank you for taking the time to share your feedback. We strive to make sure our customers are 100% satisfied and we need your feedback to do so. We're always looking for ways to improve and grow our services. We're sorry that you weren't 100% satisfied and wish for you to contact us directly for any further questions. Thank you again.

- Craigen's Garage LLC
5

I always heard that Craigen's Garage LLC had a good reputation, and after doing business with them, they lived up to that. They are the best mechanical maintenance around.

5

Excellent service! Hard workers and always stand behind there work.

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