I’m new to the area and I had no clue where to take my vehicle’s to get worked on when needed so I looked around and found Craigen’s. My air conditioner has been out for months in my 93’ Mustang that I just recently bought..The first attempt was to take it too Bryant’s automotive...people told me best in town long story short he was gonna charge me 2000 dollars for a regulator..Craigen’s fixed it the first time for 800 and I was super happy about the price...so 1 day later my air conditioner started blowing hot air again so I took it back and they still charged me something even tho they missed something...now today I go to pick it up for the second time anybody wanna guess the results? I will never go there again and I don’t recommend them to anybody and hopefully they just screwed me and nobody else!!
Mr. Edwards, it is our goal to provide excellent service each time we are given the opportunity to service a customer. Your described experience above is unacceptable to our leadership team. As a result we would like the opportunity to satisfy you and all our customers when concerns arise.
- Craigen's Garage LLC