I don't even know how to start this review. First off, I won't be back. I dropped my Kia off a week ago. A couple of days after I left it with these guys, I found one of the fly traps I had bought had been torn open and looked as if the powder bait had been thrown around my back seats. If anyone has any clue what that smells like you would understand my gripe. To those that have never smelled that kind of fly trap, I would describe it as rotten garbage with a heavy fishy odor. That's what my car smells like and in this heat... Oh yeah. So today I went to check on my car, to find my window rolled all the way down. Did anyone see the weather yesterday or last night? The driver seat is soaked completely through, all of the dashboard is wet. There's standing water in the door cubbies, the car is full of mosquitoes, and that fly bait smell is really driving the flies mad. Really, Craigen's? What did I ever do to you but try to bring you business and give you money? Now I'm sitting next to my car with jumper cables because not only was my window down, but the door was left ajar also and the battery is dead. As long as my car was there I never received a call to touch base with the status of the repairs. I was only told yesterday to leave it there for a few more days. This has been a disappointing and stressful experience.
Angelina, We first off want to thank you for taking the time to share your feedback. We strive to make sure our customers are 100% satisfied and we need your feedback to do so. We're always looking for ways to improve and grow our services. We're sorry that you weren't 100% satisfied and wish for you to contact us directly for any further questions. Thank you again.
- Craigen's Garage LLC